Alexis Ruiz-Ney
Concierge Team
“Alexis made everything simple - her guidance and follow-through gave us peace of mind from start to finish.” - Jorge
- 5-Star Reviews
- 1,100+
- Closed Volume
- $2b+
- Support Staff
- 21
- Repeat & Referral %
- 65
About Alexis
As a key member of the Houston Properties Team’s Concierge Department, Alexis Ruiz-Ney helps clients feel cared for and supported throughout the entire real estate journey. A proud Houstonian, she combines local knowledge with a strong service mindset to ensure every detail is handled smoothly.
Alexis is recognized for her patience, empathy, and consistent follow-through. Clients often highlight her ability to simplify overwhelming processes, explain clearly, and connect them to the right resources when needed. Her role on the Concierge Team ensures that no client ever feels alone in the process—whether it’s providing trusted vendor connections, scheduling next steps, or serving as a reliable point of contact.
Above all, Alexis thrives on building lasting relationships. Her dedication extends beyond closing, as she continues to support clients and families long after the transaction is complete.
The Value of a Different Approach, Designed Around You
Local Knowledge
Houston native who knows the city and its neighborhoods deeply.
Concierge Care
Makes buying or selling easier by handling details and logistics.
Clear Communicator
Clients value her patient explanations and timely updates.
Trusted Connector
Links clients to vetted vendors and the right team resources.
Calm & Empathetic
Known for easing stress with patience and understanding.
Lasting Relationships
Remains a trusted resource long after the deal is done.
Awards & Recognition
🏆 Outstanding Client Care
Praised for empathy, responsiveness, and genuine support.
🏆 Concierge Excellence Award
Recognized for detail-oriented service that streamlines the process.
🏆 Team Top Contributor
Honored for vital support within HPT’s concierge team.
🏆 Compassion in Action
Celebrated for patience and kindness during stressful moments.
🏆 Clear Communicator Award
Acknowledged for keeping clients confident with clear updates.
🏆 Culture of Care Champion
Embodies HPT’s core values of care and accountability daily.
Photo Highlights
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